Influence of health insurance providers on medical practice and patient experience

Authors

Abstract

This study analyzes the influence of health insurance providers on medical practice and patient
experience in Brazil, the United States, and Europe. It discusses reimbursement models, clinical
autonomy, access to care, user satisfaction, and cost-effectiveness. The results indicate that different
contractual and regulatory arrangements shape the physician–patient relationship and equity in access
to services. The financial sustainability of healthcare systems must be reconciled with the bioethical
principles of autonomy, beneficence, non-maleficence, and justice. The analysis highlights the need for
medical practices and management policies that ensure quality, transparency, and patient-centered care.

Keywords:

Health plan operators., Medical autonomy., Bioethics., Patient experience., Health systems., Health judicialization., Bioethics. Patient satisfaction. Health systems. Health judicialization. Health management.

Author Biographies

André Pagotto, Faculdade de Medicina da Universidade do Porto, Porto, Portugal.

Andre Pagotto – Doutorando – andre.vieira@uemasul.edu.br
0000-0002-2947-9102

Francisca Rêgo, Faculdade de Medicina da Universidade do Porto, Porto, Portugal.

Francisca Rêgo – Doutora – mfrego@med.up.pt
0000-0001-8083-7895

Guilhermina Rego, Faculdade de Medicina da Universidade do Porto, Porto, Portugal.

Guilhermina Rego – Doutora – guilherminarego@med.up.pt
0000-0002-8590-9832

Rui Nunes, Faculdade de Medicina da Universidade do Porto, Porto, Portugal.

Rui Nunes – Doutor – ruinunes@med.up.pt
0000-0002-1377-9899

How to Cite

1.
Pagotto A, Rêgo F, Rego G, Nunes R. Influence of health insurance providers on medical practice and patient experience. Rev. Bioét. [Internet]. 2026 Oct. 22 [cited 2026 Oct. 22];34. Available from: https://revistabioetica.cfm.org.br/revista_bioetica/article/view/4206